Terms and Conditions

Terms and Conditions

It is illegal to sell alcohol to people under the age of 18 in Hong Kong By placing an order, Customer confirms that he/she is 18 years old or above. Customer should ensure that no person under the age of 18 uses his/her login to purchase alcohol products.

Dram Good Whisky Shop Limited (operating as Dram Good Stuff) shall make every effort to ensure that prices and information of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to our sole discretion and stock availability. The images used are for reference only – the actual products & labels on the bottles may differ slightly.

Dram Good Stuff shall make every effort to ensure products displayed on the website are in stock. Should the product be not in stock, customer will receive a full refund.

All orders are subject to confirmation of final availability and Dram Good Stuff reserves the right to reject the order if any of the products requested are unavailable. If we are unable to fulfill any of the products in your order, we will notify you by phone or email.

Contact us for any purchase over HK$10,000 at +852 28158990 from 11:00 am – 7:00 pm before proceeding with the order.

We accept payment by all Major Credit Cards through PayPal. All product prices listed are in HK Dollars.

To cancel the order, please contact us at +852 28158990, from 11:00 am – 7:00 pm within 24 hours of placing the order.

Customer should inform us immediately of any changes to the information provided so that we can communicate effectively.

Customers are requested to examine the goods immediately upon delivery for any damage. Claims must be sent by email within 3 days of the delivery. Dram Good Stuff reserves the right to refuse your claim after this period.

Refund and Replacement Policy

Refund is only applicable to expired or bottles broken in transit. Photographic proof, order information, E-receipt and Delivery note must be provided. Refund will be credited into Customer’s credit card account within 4 weeks upon confirmation.

Opened or used products are not allegeable for any claim application except for wines that have gone bad.

Dram Good Stuff shall not be liable for any delay or failure in its performance caused by or resulting from acts of God like fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of the Company.

For any legal dispute, the Customer and Dram Good Stuff agree to submit to the exclusive jurisdiction of the Hong Kong Court System.

Dram Good Stuff may revise these terms and conditions at any time without prior notice. These terms and conditions are in English and Dram Good Stuff’s interpretation of these terms and conditions will be considered final.